At CollegiateCyclings.com, we understand the importance of timely delivery. Below, you’ll find our shipping policy to ensure your orders arrive safely and efficiently.
Estimated Delivery Time
Please note that all our products are custom-made, which requires a production time frame of 1-3 business days. Once produced, your order will take an additional 12-20 days to reach you after the placement of the order. This allows us to guarantee quality and craftsmanship for each item.
Free Shipping
As a valued customer, we’re pleased to offer free shipping on all products. You won’t need to pay any additional fees for delivery.
Global Shipping Coverage
We’re proud to ship our products to over 100 countries worldwide. You can find the list of supported countries in the checkout page. If your country isn’t listed, please contact us, and we’ll do our best to accommodate your request.
Returns Policy
In the rare event that something goes awry with your order, don’t hesitate to reach out to us. We’re committed to providing excellent customer service. Here’s how we handle returns:
- Incorrect Style: If you received a wrong style or size, we’ll re-ship the correct item without any additional charges.
- Broken Item: In cases where an item arrives broken, we’ll also re-ship the product at no extra cost to you.
To process a return, please ensure that your returned merchandise meets the following conditions:
- The item must be unworn and in its original condition (including the security tag, if applicable).
- All original packaging, including tags, labels, and any other accessories, must be included.
- Returned merchandise that doesn’t meet these requirements may not qualify for a refund.
By understanding our shipping policy, you can confidently shop with CollegiateCyclings.com, knowing that we’ve got your back every step of the way. If you have any questions or concerns, please don’t hesitate to contact us. We’re always here to help!